Client Account Manager, Large Customer Sales

Remote GREENHOUSE

Reddit · Remote - Singapore

Job TypeRemote

LocationRemote - Singapore

Posted4w ago

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Job Description

Reddit is a community of communities. It’s built on shared interests, passion, and trust, and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 126 million daily active unique visitors, Reddit is one of the internet’s largest sources of information. For more information, visit www.redditinc.com.

We’re seeking a Senior Client Account Manager for the Singapore Enterprise team. This person will closely collaborate with Client Partners on campaign execution and optimizations to help agencies and advertisers achieve their marketing objectives on the fast-growing Reddit platform.

Please note that this role is required to be based out of Singapore.

Responsibilities:

Collaborate closely with Client Partners to meet and exceed clients’ marketing goals.
Proactively manage and deepen relationships with existing advertising partners, both with agencies and directly with the largest and most complex clients of Reddit to drive year-on-year revenue growth.
Lead and execute campaign launches from start to finish and deliver insightful optimizations to agency and client partners
Identify, strategize, and win incremental revenue opportunities of existing advertiser base to grow in-quarter revenue growth.
Ongoing management of internal account operations (revenue delivery and troubleshooting issues)
Educate brands and media agencies, effectively communicate value proposition and best practices
Consult clients on their awareness and direct response objectives, and partner closely with Client Partners to craft thoughtful and creative media plans
Collaborate with Ad Ops to ensure effective campaign delivery and resolve any technical hurdles
Proactively seek and represent client needs and asks to cross-functional stakeholders
Shape Reddit’s native ads product roadmap, for mobile and in general, by aggregating and sharing client feedback and campaign metrics with cross-functional stakeholders
Proactively and continually identify areas of improvement
Mentor and train other team members.

Required Qualifications:

8+ years of experience in advertising sales and account management
Strong understanding of customer marketing funnel and traditional marketing ecosystem
Understanding of Digital measurement, tracking fundamentals and mobile measurement partners
Tenacious and entrepreneurial approach to working through product, process, and client challenges
Experience cultivating strong relationships with external partners
Exceptional communication and interpersonal skills
Ability to work in a fast-paced and unstructured work environment
High attention to detail
Strong work ethic and growth mindset
Proficiency in Excel preferred
BA / BS degree or equivalent work experience

Benefits:

Global Benefit programs that fit your lifestyle, from workspace to professional development to caregiving support
Family Planning Support
Gender-Affirming Care
Mental Health & Coaching Benefits
Health Insurance Stipend
Retirement Benefits (CPF Fund)
Flexible Vacation & Paid Volunteer Time Off
Generous Paid Parental Leave

#LI-NT1

In select roles and locations, the interviews will be recorded, transcribed and summarized by artificial intelligence (AI). You will have the opportunity to opt out of recording, transcription and summarization prior to any scheduled interviews.

During the interview, we will collect the following categories of personal information: Identifiers, Professional and Employment-Related Information, Sensory Information (audio/video recording), and any other categories of personal information you choose to share with us. We will use this information to evaluate your application for employment or an independent contractor role, as applicable. We will not sell your personal information or disclose it to any third party for their marketing purposes. We will delete any recording of your interview promptly after making a hiring decision. For more information about how we will handle your personal information, including our retention of it, please refer to our Candidate Privacy Policy for Potential Employees and Contractors.

Reddit is proud to be an equal opportunity employer, and is committed to building a workforce representative of the diverse communities we serve. Reddit is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If, due to a disability, you need an accommodation during the interview process, please let your recruiter know.

Please note that this role is required to be based out of Singapore.

Responsibilities:

Collaborate closely with Client Partners to meet and exceed clients’ marketing goals.
Proactively manage and deepen relationships with existing advertising partners, both with agencies and directly with the largest and most complex clients of Reddit to drive year-on-year revenue growth.
Lead and execute campaign launches from start to finish and deliver insightful optimizations to agency and client partners
Identify, strategize, and win incremental revenue opportunities of existing advertiser base to grow in-quarter revenue growth.
Ongoing management of internal account operations (revenue delivery and troubleshooting issues)
Educate brands and media agencies, effectively communicate value proposition and best practices
Consult clients on their awareness and direct response objectives, and partner closely with Client Partners to craft thoughtful and creative media plans
Collaborate with Ad Ops to ensure effective campaign delivery and resolve any technical hurdles
Proactively seek and represent client needs and asks to cross-functional stakeholders
Shape Reddit’s native ads product roadmap, for mobile and in general, by aggregating and sharing client feedback and campaign metrics with cross-functional stakeholders
Proactively and continually identify areas of improvement
Mentor and train other team members.

Required Qualifications:

8+ years of experience in advertising sales and account management
Strong understanding of customer marketing funnel and traditional marketing ecosystem
Understanding of Digital measurement, tracking fundamentals and mobile measurement partners
Tenacious and entrepreneurial approach to working through product, process, and client challenges
Experience cultivating strong relationships with external partners
Exceptional communication and interpersonal skills
Ability to work in a fast-paced and unstructured work environment
High attention to detail
Strong work ethic and growth mindset
Proficiency in Excel preferred
BA / BS degree or equivalent work experience

Benefits:

Global Benefit programs that fit your lifestyle, from workspace to professional development to caregiving support
Family Planning Support
Gender-Affirming Care
Mental Health & Coaching Benefits
Health Insurance Stipend
Retirement Benefits (CPF Fund)
Flexible Vacation & Paid Volunteer Time Off
Generous Paid Parental Leave

#LI-NT1