Job Description
Job Overview
The Pilates Manager serves as the department’s business leader. This person creates and supports team culture to drive operational excellence and deliver a superior member experience. Pilates Managers are goal-oriented, results-driven, eager to interact with members, and excited to develop and manage a team of high-performing talent. Other duties not listed here may be assigned as necessary to ensure proper department operations.
Operational Management:
- Strive to achieve monthly and annual department financial goals
- Ensure the quality delivered through complimentary and paid Pilates services results in continued Pilates engagement
- Attend weekly club management meetings and monthly meetings with Pilates Instructors
- Collaborate with Membership Advisors to offer Pilates business
- Organize and participate in club special events
- Implement and execute all operational SOPs including administrative duties associated with client outreach and staff accountabilities
Leader of Team Culture:
- Collaborate with all departments of the club to achieve interdepartmental synergy
- Facilitate team meetings to create a positive team culture and promote continuous growth and development
- Behavior and performance management of Pilates instructors to maintain a high-quality team that upholds the brand standards and expectations of their role
- Build and manage one’s own Pilates business while coaching and supporting the team to do the same
- Active hiring partner and participant in the interview process
- Responsible for providing an excellent candidate experience by efficiently scheduling interviews and making hiring decisions
- Proactively assess and communicate staffing needs to achieve monthly and annual hiring goals
- Lead the operational and sales components of new-hire onboarding
Learning & Development:
- Training and developing of new and existing Pilates Instructors to build and maintain their businesses
- Share & promote our Pilates continuing education workshops
- Opportunity to participate in the Equinox Pilates Education Program
